Welcome to the platform

Welcome to the platform

Throughout this resource, we will refer to Document Builder as "The platform" for a more accurate description. Within the platform, you will have the option of building a range of solicitations and projects based on your department's specific needs. Need to release an RFO? Done. Need to create and publish a challenge? Done. Need to publish an RFO with the goal of having respondents provide necessary information for evaluation? Done.

A Solution for Rapid Solicitation Authoring

For procurement officials, creating solicitations is often a process of copying and pasting language from standard forms and past solicitations, then tweaking the specifics for the project at hand. But while the copy-paste approach is faster than writing every solicitation from scratch, it creates a number of problems. Over time, it can be hard to know which version of which document is the best and more current source to copy from. And there’s always a risk that you’ll omit important language or copy language that doesn’t apply to your current solicitation.

Document Builder solves these problems by taking the basic idea of copying and pasting from existing documents, then adding structure by keeping your templates and source documents organized in a database. It also streamlines the process of deciding which documents to reference for a particular solicitation by guiding users through a simple questionnaire, then automatically assembling the right versions of the right documents based on your answers. Thanks to our new merged interface you can also create, manage, collect, evaluate and store digital assets for procurements while assets created by the admin / contributor are stored and organized within the platform and  can be recycled for other projects by turning down into a template.

Please note that we have merged Evaluation Builder into Docment Builder. Rather than needing to switch between the two different modules, you can now access any project stage you might need on one page. Please refer to our Projects article for more information.

Access can be found at https://sb.cityinnovate.com

We aim to support a range of web browsers. It is sometimes necessary for us to discontinue support for older browser versions. Due to inconsistencies in the way browsers display web content, pages of Document Builder might look slightly different depending on the browser you are using. If you notice a problem viewing or using pages on any browser, send us an email and tell us:
  1. the web browser you're using
  2. the version of the web browser you're using (for example: Microsoft Edge version 88)
Please find a list of the browsers that we currently support below. We will keep this list updated so you can make an informed decision about which browser to use.
  1. Chrome
  2. Firefox
  3. Safari
  4. Edge 88+
We do not support these browsers:
  1. Internet Explorer
  2. Edge older than version 88

    • Related Articles

    • Your Profile

      You can login to the software at https://sb.cityinnovate.com. Your user profile is an important part of building projects within the tool. When prompted to create an account within the tool, you will be guided to fill in all of the appropriate ...
    • Home Interface

      To help get you acclimated to the software, we have outlined some standard language and objects you will see often throughout the tool. This article serves as a touch point to help users understand how to navigate the tool. This familiarity will help ...
    • Help

      We take pride in supporting the individuals and organizations that utilize on our platform. Our commitment is to provide assistance and empowerment at every stage of your journey. Please find the available channels for accessing support services, ...
    • User Types and Project Roles

      User Types The type of user you are assigned determines the pages and features you have access to in the software. User types are chosen whenever you invite someone to the platform. Each person can be assigned 1 user type. There are 3 user types: ...
    • Tasks

      The tool helps teams keep track of progress for projects through the use of tasks. Creating and assigning tasks can be help organizations manage the many teams and projects in an efficient and streamlined way. Below we will walk-through the ...